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Job Locations US-Remote | US-OH-Franklin
Responsible for coordinating the onboarding of new clients, complete client profiles and providing education on VRI services. Service as first point of contact and voice of VRI with new clients, care givers and case management support staff.
Category
Customer Service/Support
ID
2021-1282
Job Locations US-IL-Sullivan
Join a fun-loving supply chain team and support the independence of grandparents as a Receiving Technician with VRI!   In this role, you will process in returned rental equipment and support inventory management processes. VRI will support you with a great work environment, amazing benefits, and incredible perks like Amazon Prime Membership and more!
Category
Other
ID
2021-1281
Job Locations US-Remote
The Authorization Specialist is part of the Revenue Cycle Management (RCM) department. Responsible for gathering preauthorization documentation for VRI clients, this individual helps to ensure the services provided to clients are in accordance with those requested by the referring agency. The Authorization Specialist understands the importance of verifying eligibility periods, approved procedures, pricing and agency specific billing requirements. A successful Authorization Specialist is proactive, detail oriented and able to maintain a quick, steady pace while working.
Category
Revenue Cycle Management
ID
2021-1280
Job Locations US-Remote | US-OH-Franklin
Do you have a passion for doing meaningful work that helps people live better lives? Come work for the Software Engineering team at VRI! We create software that helps our clients manage their health, be more independent, and improve their quality of life. We are looking for a problem solver with a great attitude and the ability to make your team shine! Our team of talented Software Engineers spend most of their time writing code to help keep people safe. As a Software Developer, you will participate in several aspects of the Agile Development process, including: Development (of course), Planning, Design, Release, Testing, and Demo. You’ll be part of a team that creates the next generation of our software to: - Monitor and process emergency medical signals and vitals readings - Reduce emergency response time for our customers (currently 6-8 seconds) - Enhance client engagement We value all developers by leveraging their ability to think logically, critically, and compassionately. VRI also continues to support professional development by paying for needed training and certifications. Our goal is to make you stronger, so that you can make our company stronger, ultimately providing better support to our clients… After all, our goal is to extend and improve the quality of life for a growing population of grandparents, parents, and children in the US!
Category
Information Technology
ID
2021-1279
Job Locations US-Remote
Save lives from the comfort of your home with VRI!   Ever wanted to make a difference in people’s lives while staying in your pajamas? Ever wanted to ditch the angry customer service calls, complaints, and upselling and spend you day talking to people who actually want to talk to you? THIS IS IT!   At VRI, our representatives answer alerts from parents and grandparents all over the country to help them feel safe, secure, and supported. Sometimes, we are there just to chat – and that’s ok! No hard call time limits for our reps. Sometimes they need a little extra support – and our software guides you through simple steps to get it to them. You’ll hear thank you multiple times a day – not just from our clients, but from the leadership team who is there to make your life easier.   Better yet? VRI has competitive benefits and amazing perks – like Amazon Prime Memberships, Student Loan Repayment, and more! 
Category
Call Center Representative
ID
2021-1278
Job Locations US-Remote
Leverage your experience building relationships and strategically engaging with Medicare Advantage and Managed Medicaid leaders of top 30 health plans.   Do you have a desire to make a positive impact on lives and a history of selling to health plan leaders? Do you enjoy the hunt and sharing innovation solutions? This is the role for you!   As the VP of MCO Sales with VRI, you will power conversations with health plan “C” level executives, SVP Business Owners, procurement, VPs, and directors. In those conversations, you will share how VRI is impacting Quality, driving outcomes, and changing results for members across the country. You will bring your energy, drive, and passion for telling stories, and VRI will deliver dynamic solutions that set you apart in the market.
Category
Sales
ID
2021-1277
Job Locations US-IL-Sullivan
Join a fun-loving supply chain team and support the independence of grandparents as a Receiving Technician with VRI!   In this role, you will process in returned rental equipment and support inventory management processes. VRI will support you with a great work environment, amazing benefits, and incredible perks like Amazon Prime Membership and more!
Category
Other
ID
2021-1275
Job Locations US-OH-Franklin
As a Clinical Program Manager with VRI you can lead the continued evolution of our E3 solution to engage, educate, and empower members to preserve their independence.   In this role, you will spend your time building and fine tuning clinical strategy for vitals monitoring and personal emergency response systems, supporting the Sales teams in the clinical aspects of presentations, and analyzing the impact of programs to drive outcomes for Medicare and Medicaid members. From HEDIS and Quality measures to Social Determinants of Health, you will drive positive impact for members, health plans, and the VRI Family.
Category
Management
ID
2021-1273
Job Locations US-Remote
Ready to channel your organization skills into a career where you can help people every day?   As a Program Coordinator with VRI, you will monitor a territory of field installers to ensure parents and grandparents are connected to VRI’s team at the press of a button. We will give you the tools and support to be successful, and your communication and process aptitude will help you to succeed and grow.   Even better – enjoy a core schedule of Monday – Friday 8:30a – 5:00pm from the comfort of your home office, amazing benefits, and cool perks like Amazon Prime Memberships and more!
Category
Administrative/Clerical
ID
2021-1272
Job Locations US-Remote
VIRTUAL INTERVIEWING AVAILABLE Save lives and talk to clients who are excited to hear from you – all from the comfort of home!   If you’ve been looking for the type of customer service position where you get to provide upgraded service at no cost for the sweetest parents and grandparents in the world – THIS IS THE JOB!   VRI provides lifesaving services, and our Remote Service Representatives provide outbound engagement to support the needs of our clients. This role is perfect for team members who can provide great customer service, do well working independently, are organized and detail oriented, and can live our ‘here to help’ mantra. Currently, this team is supporting device upgrades at no cost to our clients by conducting account research, placing outbound calls to engage with the client, and inputting shipment orders through VRI’s systems.
Category
Customer Service/Support
ID
2021-1270
Job Locations US-Remote
VIRTUAL INTERVIEWING AVAILABLE Join a growing, progressive company with amazing benefits and on-the-job training as a VRI Call Center Representative! VRI’s Call Center Representatives help parents and grandparents across the country feel safe, secure, and supported by responding to medical alerts. Be the voice on the other end of the line who provides comfort and care and leave work each day with a sense of pride knowing that you have saved lives and preserved independence for people in need and the caregivers who support them.  (must be fluent in Spanish) 
Category
Call Center Representative
ID
2021-1233